More than just intelligent AP software, our team of experts is dedicated to delivering an exceptional customer experience.
More than just intelligent AP software, our team of experts is dedicated to delivering an exceptional customer experience. Our combination of people plus technology enables our customers to attain increased efficiency, visibility, and control in the processing of payables. And from onboarding and education to care and support, our team of experts are here every step of the way to support your AP automation journey.
Get up and running in as little as 45 days with a dedicated team of specialists.
We prioritize our customers above all else. Our onboarding team spends time understanding your unique business needs and requirements to deliver a tailored configuration and onboarding experience. With deep understanding of our solutions, our team will spend as much time as needed to get you started on the right track.
Supplier Enrollment and ManagementOur supplier enrollment and management services are built to take the day-to-day, manual workload off your hands. We proactively onboard your suppliers, manage their payment preferences, and handle inquiries so you don’t have to. Your suppliers gain access to real-time payment status through our 24/7 self-service Supplier Hub, while our team of experts fields their questions directly. With over a million suppliers already in our payment network, it’s a smarter, more efficient way to manage your payables.
Supplier Enrollment and ManagementOur supplier enrollment and management services are built to take the day-to-day, manual workload off your hands. We proactively onboard your suppliers, manage their payment preferences, and handle inquiries so you don’t have to. Your suppliers gain access to real-time payment status through our 24/7 self-service Supplier Hub, while our team of experts fields their questions directly. With over a million suppliers already in our payment network, it’s a smarter, more efficient way to manage your payables.
Our customer care services are designed to provide you with ongoing support and guidance. We offer a range of resources to ensure you have everything you need to succeed with our platform. Our frontline customer care team provides personal, timely, and complete issue resolution and technical support, ensuring that your needs are met quickly and effectively.
Customer EnablementWe’re committed to helping you maximize our solutions to achieve your goals. Our enablement teams support your learning needs and success with tools like certification programs, on-demand eLearning courses, educational webinars, and our AvidXchange community. We create flexible, easy-to-access resources designed to meet you where you are and help you grow. Whether you’re just getting started or adapting to change, we make learning simple, valuable, and empowering. Explore how we put your experience first.
Customer EnablementWe’re committed to helping you maximize our solutions to achieve your goals. Our enablement teams support your learning needs and success with tools like certification programs, on-demand eLearning courses, educational webinars, and our AvidXchange community. We create flexible, easy-to-access resources designed to meet you where you are and help you grow. Whether you’re just getting started or adapting to change, we make learning simple, valuable, and empowering. Explore how we put your experience first.
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1210 AvidXchange Lane
Charlotte, NC, 28206
800.560.9305
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