Support

We're Here to Help

Boost efficiency and reduce costs with AI-powered AP invoice automation.

tech roi

Our care team is ready to assist you.

Our dedicated customer care team is ready to help solve your payables challenges. Need technical support? Looking for the status of an invoice or payment? We’re here to help. Check out your contact options below or use the Live Chat feature to get started.

Are you a supplier looking for the status of an invoice? Find it here.

Customer Support

Are you an existing AvidXchange customer looking for help? Choose the option that best fits your needs below.

Supplier Support

Are you a member of the AvidXchange Supplier Network and need help with your account? Sign up for our AvidXchange Supplier Hub or contact our support team through the options below.

Supplier Support

For Assistance with a Payment Status, or Other Supplier Account Requests

Suppliers can use the AvidXchange Supplier Hub to track their invoice and payment statuses 24/7.

Supplier Support Phone

704-971-8170

Supplier Enrollment

AvidXchange Academy

Learn On-Demand

Self-taught paths designed with flexibility in mind.

AvidXchange Community

We’ve combined our product guides, instructional videos, case information and chat all in one place. Explore the Community today!

AvidXchange eLearning Library

Build your skills with on-demand courses designed to help you get more from your AvidXchange solutions and support your professional growth.

Learn Together

Participate with others to gain more knowledge.

Webinars

Explore how AI can help streamline workflows, reduce manual tasks, and improve efficiency. Watch our latest webinar on demand to learn practical ways to get more value from your AvidXchange solutions.

Looking for past sessions? Visit the AvidXchange Community to access previous webinar recordings and resources.