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Customer Support

General Contact

Address

AvidXchange HQ
1210 AvidXchange Lane
Charlotte, NC, 28206

Phone

800-560-9305

Supplier Support

For Assistance with a Payment Status

To enroll as a supplier

Supplier Support Phone

704-971-8170

Customer Support

For Assistance

TimberScan/Core

Support Request

BankTEL

Support Request

FastPay

Support Request

Resources

Careers

Working At AvidXchange

Report Ethics

Report ethics or compliance complaints and violations through a hotline established through our partnership with Lighthouse Services.

Hotline

833-734-0591

Webpage

Our Offices

AvidXchange has offices in great cities across the US.

Corporate HQ

Charlotte, NC

1210 AvidXchange Lane
Charlotte, NC 28206

Birmingham, AL

Two Perimeter Park South
Suite 535 W
Birmingham, AL 35243

Burbank, CA

3900 W Alameda Ave
Suite 2050
Burbank, CA 91505

Framingham, MA

200 Crossing Blvd
Suite 310
Framingham, MA 01702

Houston, TX

2100 Travis Street
Suite 300
Houston, TX 77002

Salt Lake City, UT

111 Sego Lily Drive
#300
Salt Lake City, UT 84070

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