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AvidXchange General Contact

Please direct general inquiries to :

AvidXchange HQ
1210 AvidXchange Lane
Charlotte, NC, 28206

Tel. 800.560.9305

AvidXchange Sales (Call or Email)

If you’d prefer to call or email our sales department…

Email: [email protected]
Tel. 888.918.2843

AvidXchange Media Contact

Please direct general inquiries to :

Olivia Sorrells, Sr. Public Relations Manager
[email protected] | 980-643-7889

AvidXchange Customer Support

For AvidXchange Customer Support, please submit a support ticket here.

Supplier Support and Payment Status Inquiries

For assistance from our Supplier Support Team for things like payment status, visit https://www.avidxchange.com/supplier-care/ or reach us by phone at 704.971.8170

To enroll as a supplier, visit: https://www.avidxchange.com/suppliers/

BankTEL Customer Support

For BankTEL Customer Support, please visit https://banktel.com/support/

Core Associates/TimberScan Customer Support

For Core Associates Customer Support, please visit https://helpdesk.core-assoc.com/CoreSupport/

FastPay Support

For FastPay Support, please visit the FastPay website: https://gofastpay.com//

Career Opportunities at AvidXchange

Liberate your career at AvidXchange. Learn more and view current openings on our Careers Page.

Report ethics or compliance complaints and violations

Report ethics or compliance complaints and violations through a hotline established through a partnership with Lighthouse Services

Hotline: 833-734-0591
Webpage: https://www.lighthouse-services.com/avidxchange