Get paid faster and breathe easier.

We automate the accounts payable process, giving suppliers options to receive payment earlier and providing you with more security and visibility into your payments.

AVIDXCHANGE IS THE MOST TRUSTED ACCOUNTS PAYABLE SOLUTION FOR MID-MARKET BUSINESSES.

Why AvidXchange?

As a software company that automates the accounts payable and payment process, we have become the trusted ally of more than 680,000 businesses in our supplier network, processing over $120B in invoices and payments in 2018 alone. For you, that means seamless, accurate and secure payments, with a variety of delivery options that can get you paid faster. More specifically, it means:

Maximum flexibility to get paid on your terms

We offer multiple payment methods to ensure you get paid on the terms that best fit your business needs.

Robust options to speed up accounts receivable

Our payments are delivered with rich remittance data which allows you to easily close out your receivables once the payment is made.

A dedicated team to execute your payments

Our payments team is the largest in the industry and they are dedicated to facilitating your payment as quickly and seamlessly as possible.

New to our network? CHECK OUT THIS VIDEO TO Learn MORE.

+12.3M

Payments processed annually

+680,000

Suppliers enrolled
in the AvidPay Network

$120B

Processed in 2018

Supplier Experience

Your AvidXchange team

Our 300+ supplier services team is here to help you get paid as quickly as possible – and on your terms. We’ll walk you through enrollment, help you select the payment method that best fits your needs, contact you when payments need your attention and answer any questions you might have along the way.

Looking for information about a payment? Contact us by phone at 704-971-8170, option #2 or by email at supplier@avidxchange.com.

Choose the payment method that best fits your needs

Fastest:

Mastercard

Receive payment by email within 1 business day after payment approval. This option delivers a one-time use, virtual Mastercard every time an invoice is approved for payment. Fees from your merchant account may apply.

Faster:

AvidPay Direct (Enhanced Direct Deposit)

Receive direct deposit within 3 business days after payment approval. This payment option delivers funds directly to your bank account and emails you remittance data for simple reconciliation. Variable transaction fees may apply.

Fast:

Check

Receive check from USPS 7-10 business days after payment approval.

“I receive payments much faster with AvidXchange. I also like the fact that I get a notification after I submit a bill, because it gives me peace of mind that the bill has been received. My job is also much easier because I can use the supplier portal to access invoice and payment data that I need. This has saved me so much time by not having to make phone calls or write emails to get this information.”

“AvidXchange is awesome! I wish all our customers used this. It’s a great way to keep your accounts receivable records accurate. You don’t have to worry about any duplicate payments, your payments are always on time and customer service is awesome and knowledgeable.”

Supplier FAQs

Who is AvidXchange?

Founded in the year 2000, AvidXchange transforms the way companies pay their bills. Trusted by more than 5,500 customers throughout North America, AvidXchange is the industry leader in automating invoice and payment processes across the real estate, HOA, construction, and healthcare industries. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S., offering a complete solution designed to help mid-market businesses modernize operations and embrace the future of finance.

Who should I contact for help, AvidXchange or my customer?

Our Supplier Customer Care team can assist with questions or issues related to:

Information updates such as email address and phone number
Updated bank information
Check verifications
Virtual card verifications
Applying payments
Validation of Virtual Card email template change

Your customer should be contacted with questions or issues related to:

Invoice status
Change of address
Change to payment terms

How can I find the status of a payment owed to me?

Our Supplier Customer Care Team can assist you.

Why did my customer partner with AvidXchange?

Companies across the US partner with AvidXchange to automate their accounts payables (AP) process. Automating AP with AvidXchange creates a more efficient process for paying bills and ensures suppliers are paid on time, every time.

How do I submit my invoices?

All invoices should be submitted via email or to your customer’s dedicated PO box. Contact your customer for details.

Email invoices should be sent with one invoice per PDF and with a maximum size of 5 MB. You may include multiple attachments with each email.

What payment methods are available?

AvidXchange offers three payment methods: Virtual card, enhanced ACH, and check. You may select your preferred payment method during the enrollment process. If you need to update your preferred payment method, please contact us at 704-971-8170, Option #1 or supplier@avidxchange.com.

Are there fees associated with these payment methods?

There are no fees from AvidXchange associated with Virtual Card payments or Check payments. There are fees applied for our Enhanced ACH option and those are discussed with you during the enrollment process.

How should I process a MasterCard payment?

Please follow your standard practice for processing MasterCard payments. Please run the entire card amount in one transaction as soon as you receive the MasterCard information. If there is a discrepancy in the amount of the card please contact our Customer Care team at 704-971-8170, Option #1.

Get paid faster and breathe easier.

Why AvidXchange?

Maximum flexibility to get paid on your terms

Robust options to speed up accounts receivable

A dedicated team to execute your payments

New to our network? CHECK OUT THIS VIDEO TO Learn MORE.

+12.3M

+680,000

$120B

Supplier Experience

Your AvidXchange team

Choose the payment method that best fits your needs

Fastest:

Mastercard

Faster:

AvidPay Direct (Enhanced Direct Deposit)

Fast:

Check

Supplier FAQs

Love working with AvidXchange?

Need help or support?

NC Tech Association Mid-Size Tech Company of the Year

Inc. 5000 Fastest Growing Private Company

Forbes Cloud 100 for Fourth Consecutive Year

Deloitte Technology Fast 500

Solutions

Accounting Systems

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