Products / AvidXchange Supplier Network

Supplier Solutions

NEW! Check out the AvidPay Network for Supplier Portal to get instant access to your invoice and payment status.

Wave goodbye to delayed payments

Our team is dedicated to getting you paid as quickly and securely as possible on behalf of your customers, some of whom have partnered with us for over 20 years, to automate their accounts payable process.

When your customer partners with AvidXchange, you instantly become a part of the AvidPay Network. We’ve helped suppliers in the AvidPay Network support their accounts receivable process by offering a variety of payment delivery options to meet the needs of their businesses.

As part of the AvidPay Network, you’ll have access to a dedicated team 100% focused on facilitating payments. With our expertise supporting thousands of payments being processed every day, you can rest assured knowing that your funds will be delivered as seamlessly as possible.

Supplier Experience Video

Get Paid Faster

We offer a variety of payment delivery options tailored to fit your specific business needs.

Virtual Credit Card

Securely receive payments via credit card within ONE business day of payment approval.

AvidPay Direct

Securely receive payments to your bank account within THREE business days of payment approval.

Mailed Check

Receive paper checks delivered by First Class USPS.

Get Paid Smarter

We also offer supplier-specific products and services designed to get you paid faster and help increase visibility into your account receivables.

Straight Through Processing

Reduce Days Sales Outstanding with payments processed directly into merchant account in as little as 24 hours.

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AvidPay Network for Supplier Portal

24/7 access and real-time visibility into invoice and payment status.

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Supplier Care Team

Need help? Our dedicated team of customer care representatives are here to assist you.

Get Support

Frequently Asked Questions

I’m looking for payment or invoice approval status.

When your customer approves your invoice for payment, AvidXchange will send your funds via your preferred payment method. For 24/7 visibility into your invoice and payment statuses, request access to the AvidPay Network for Supplier portal.

I need help with a payment.

For 24/7 visibility into your invoice and payment statuses, request access to the AvidPay Network for Supplier portal.

For all other payment inquiries, you can reach us by visiting our Supplier Care page and completing the form on screen. Or you can chat with us by selecting the chat icon in the bottom right-hand corner.

I need to update my preferred payment method.

Visit our Supplier Care page select ‘Payment question’ and then ‘Change my payment method’ from the dropdown menus.

How do I submit an invoice?

You should submit invoices as instructed by your customer: via email or to their dedicated P.O. box. If you’re emailing an invoice, keep in mind that only one invoice per PDF with a maximum size of 5 MB should be sent. You may include multiple attachments with each email.

How do I process my Mastercard payment?

Simply process the payment just like any standard credit card taken over the phone. Keep in mind any card expiration dates and note that any discrepancies in the amount entered to your POS system may cause the card to be declined.

If the payment amount sent to you is incorrect, please contact our Customer Care team by visiting www.avidxchange.com/supplier-care and completing the form on the screen.

Why did my customer partner with AvidXchange?

Companies across the U.S. partner with AvidXchange to automate their accounts payable and payment process. Automating AP with AvidXchange creates a more efficient process for paying bills and ensures suppliers are paid on time, every time.

How can I access the AvidPay Network for Supplier portal?

Already enrolled in AvidPay Network for Supplier? Access your account here: https://login.avidsuite.com/auth/login

How do I access Cashflow Manager?

Visit this page to access your Cashflow Manager account. You can also accelerate eligible invoices within the Cashflow Manager portal using Invoice Accelerator.

NEW: Our Supplier Network Portal makes it easy to track invoice and payment status.

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AvidXchange Headquarters

Charlotte, NC

Supplier Solutions

Wave goodbye to delayed payments

We offer a variety of payment delivery options tailored to fit your specific business needs.

Virtual Credit Card

AvidPay Direct

Mailed Check

We also offer supplier-specific products and services designed to get you paid faster and help increase visibility into your account receivables.

Straight Through Processing

AvidPay Network for Supplier Portal

Supplier Care Team

Frequently Asked Questions

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