Payment Management For Suppliers

Wave Goodbye to Delayed Payments

Ready to get paid smarter?

Looking for information on a payment?

Welcome to AvidXchange

AvidXchange helps your customers speed up the way they review and approve invoices. This means you can get paid on time for the work you’ve already done.

When your customer partners with AvidXchange to automate their accounts payable process, you instantly become a part of the AvidPay Network. For over 20 years, we’ve helped suppliers in the AvidPay Network get paid smarter by offering a variety of payment delivery options tailored to fit their specific business needs. Over the last five years we’ve processed payments for over 825,000 suppliers who are paid through the AvidPay Network – and we’re still growing!

As part of the AvidPay Network, you’ll have access to a dedicated team at AvidXchange who is 100% focused on facilitating payments. With thousands of payments being processed every day, you can rest assured knowing that your funds will be delivered as quickly and seamlessly as possible.

Helping You Get Paid Smarter

We offer a variety of payment delivery options tailored to fit your specific business needs. Whether it’s speed, security or seamless transactions that matter most to you, AvidXchange helps you take control of how you get paid.

Mastercard

Mastercard is our most popular, fastest and secure e-payment method.

Fees from your merchant account may apply.

AvidPay Direct

AvidPay Direct is our enhanced Direct Deposit option.

Variable transaction fees will apply.

Check

Paper checks are delivered by First Class USPS.

Ready To Get Paid?

Free Guide: 3 Steps To Streamlining Receivables Success

Cash flow holds the key to sustaining business operations and investing in growth, yet it’s not always an easy task to master. If you’re looking to get paid more promptly, save time and money, gain deeper insights into your business and build stronger relationships with your customers, then download our guide.

Review our Privacy Policy for details on how your contact information is used. You can opt-out of marketing emails or update your preferences here.

Supplier FAQs

Looking for help? Check out our frequently asked questions and answers below. If you can’t find what you’re looking for, you can get in touch with our Customer Care team by visiting www.avidxchange.com/supplier-care.

Who should I contact for help with a payment? AvidXchange or my customer?

Our Customer Care team can help you with questions regarding payments and how to update your contact or bank information. You can reach us by visiting www.avidxchange.com/supplier-care and completing the form on the screen. Or you can chat with us there by selecting the chat icon in the bottom right hand corner, then follow the prompts for support. If you have questions regarding invoice status, change of address or change in payment terms, please contact your customer.

Why did my customer partner with AvidXchange?

Companies across the U.S. partner with AvidXchange to automate their accounts payable and payment process. Automating AP with AvidXchange creates a more efficient process for paying bills and ensures suppliers are paid on time, every time.

How do I submit an invoice?

You should submit invoices as instructed by your customer: via email or to their dedicated P.O. box. If you’re emailing an invoice, keep in mind that only one invoice per PDF with a maximum size of 5 MB should be sent. You may include multiple attachments with each email.

My customer approved an invoice, but I haven’t received the payment. Where’s my money?

Your customer has complete control of their cashflow. When they approve your invoice for payment, your payment will be sent by way of your preferred payment method.

How do I process a Mastercard payment?

Simply process the payment just like any standard credit card taken over the phone. Keep in mind that the card will expire after 10 days and that any discrepancies in the amount entered into your POS system can cause the card to be declined. If the payment amount sent to you is incorrect, please contact our Customer Care team by visiting www.avidxchange.com/supplier-care and completing the form on the screen.

How do I update my preferred payment method?

Visit suppliers.support/avidxchange, select ‘Payment question’ and then ‘Change my payment method’ from the dropdown menus.

How do I access Cashflow Manager?

Visit cashflowmanager.avidxchange.net to access your Cashflow Manager account. You can also accelerate eligible invoices within the Cashflow Manager portal using Invoice Accelerator.

You know you’re talking to a person who’s going to work with you to answer your questions.

I have stronger relationships with my customers who use AvidXchange than the ones who don’t.

AvidXchange is awesome! I wish all our customers used this. It’s a great way to keep your accounts receivable records accurate.