Help us improve your experience on our website — share your feedback today!
company   /   Contact

Connect With Us

Book Your Demo

Looking for the status of a payment? Find your payment status
Review our Privacy Notice for details on how your contact information is used. You can opt out of marketing emails or manage your communication preferences.

Customer Support

General Contact

Address

AvidXchange HQ
1210 AvidXchange Lane
Charlotte, NC, 28206

Phone

800-560-9305 | M-F | 8 a.m. – 8 p.m. ET

Supplier Support

For Assistance with a Payment Status

To enroll as a supplier

Supplier Support Phone

704-971-8170

Customer Support

For Assistance

TimberScan/Core

Support Request

AvidAscend (BankTEL)

Support Request

FastPay

Support Request

Resources

Careers

Working At AvidXchange

Report Ethics

Report ethics or compliance complaints and violations through a hotline established through our partnership with Lighthouse Services.

Hotline

833-734-0591

Webpage