As we move further into 2021, the list of priorities and challenges facing the HOA industry is taking shape.
To better understand the shifting landscape, AvidXchange surveyed members of Community Associations Institute (CAI). Participating members included HOA board members and property management professionals.
We asked them how they’re navigating a global pandemic, working toward the future and utilizing technology to make life easier for themselves and their communities.
“This survey shows that community associations professionals are thinking ahead about how to achieve their 2021 goals by leveraging resources like automation,” said Tyler Gill, Vice President of Homeowner Associations at AvidXchange. “Not only will an automated solution help solve back-office inefficiencies for community managers, but it will also alleviate the 73 percent of survey respondents who have someone working in the office regularly just to check physical mail for invoices and payments.”
Optimizing AP processes through automation helps HOAs pay bills more efficiently by reducing the time and costs associated with manual data entry and paper-based processing. Automated invoicing and payments also enables enhanced security, remote access for approvals and real-time visibility for board members.
Read the full report to learn more about 2021 priorities and challenges for community management professionals and HOA board members.