Senior Vice President, Operations
As our Senior Vice President of Operations, John leads the operational teams responsible for invoice scanning and indexing, payment processing and treasury operations. His primary focus is on process excellence, operational stability, customer satisfaction, risk management and unit cost productivity.
John came to AvidXchange from Capital One, where he held key roles as Head of Bank Operations and most recently Chief Risk Officer for the company’s Retail and Direct Bank. Prior to Capital One, John was with Bank of America for more than 26 years, where he served in various roles in Global Treasury Services, Operations and Consumer Banking. He also led the launch and initial operation of clearXchange, the bank owned person-to-person payment joint venture, now known as Zelle®.
In his free time, John enjoys life in the western North Carolina mountains with family and friends.