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Customer Support

General Contact

Address

AvidXchange HQ
1210 AvidXchange Lane
Charlotte, NC, 28206

Phone

800-560-9305 | M-F | 8 a.m. – 8 p.m. ET

Supplier Support

For Assistance with a Payment Status

To enroll as a supplier

Supplier Support Phone

704-971-8170

Customer Support

For Assistance

TimberScan/Core

AvidAscend (BankTEL)

FastPay

Support Request

Resources

Careers

Working At AvidXchange

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Report ethics or compliance complaints and violations through a hotline established through our partnership with Lighthouse Services.

Hotline

833-734-0591