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Digital Upskilling for Financial Services

Closing the skills gap amidst industry consolidation
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What's Inside

Like many organizations across industries, banks and credit unions embraced digital transformation following the pandemic when consumer, employee and business needs rapidly changed. Now, the financial services industry is experiencing consolidation – mergers and acquisitions (M&A) activity is ramping up as financial organizations seek efficient growth.

Challenges that come with M&As underscore the digital skills gap that already exists within banks and credit unions. The most experienced employees are retiring after decades in the industry. Some tenured staff are resisting new technologies while others entering the job market expect to use digital tools in their roles.

Some banks and credit unions are attempting to remedy internal skills gaps with upskilling programs. Developing an upskilling program based on your organization’s needs is especially valuable as the financial services industry continues to evolve.

Learn more by downloading our free e-book.

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