BankTel Customer Resources

Your success is our success.

AvidXchange exists to provide the tools and resources to ensure that every customer is successful. Learn the skills you need to thrive as a user or administrator, earn valuable credentials that help you grow your career, and connect with a community of users across the country.

Learning tools for every unique need

We know everyone’s learning needs are unique. That’s why we offer a wide variety of training formats so we can cater to everyone’s learning preferences. From quick-hit videos, to live webinars, to in-person customized sessions, we have all your needs covered.
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Learn Through Formal Training

Instructor-led learning for the structured learner.

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Self-taught paths designed with flexibility in mind.



Participate with others to gain more knowledge.



AvidXchange Certified Administrator Program

A 5-week long program built for users who manage the configuration and maintenance of AvidXchange portals and oversee the training of end users.

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Customized Trainings

The option to get personalized training for your team directly from an AvidXchange product expert or you can purchase a license to host AvidXchange training materials in your internal learning tool for your employees.

AvidXchange Award

AvidPay Certified Administrator Program

A 2-week long program built for users who manage the configuration and maintenance of AvidPay portal.

Learn On-Demand

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AvidXchange Community

We’ve combined our product guides, instructional videos, case information and chat all in one place. Explore the Community today!

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AvidXchange eLearning Library

Our on-demand library of eLearning courses is built to provide on-demand access to content that increases technical knowledge of our products and services and supports your professional growth.

Learn Together

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Customer Community

Our AvidXchange customers meet and collaborate in an online community.  Users come together to share best practices, discuss how they are solving business challenges, and learn tips & tricks for maximizing their usage of AvidXchange products. Members also have access to our AvidXchange Classroom which includes our growing library of on-demand customer education webinars and how-to videos.

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Monthly Webinars

Each month, our AvidXchange Academy team hosts exclusive webinars. Each webinar also provides a Q&A forum for participants to interact with our speakers. You can view past recordings in the Knowledge Center.

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