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Jerome’s Furniture Digitizes Media Payments

April 16, 2024


“After setting up all of our vendors, we let AvidXchange take care of paying them. AvidXchange has given us the confidence that all payments were being received by the vendors and successfully clearing our account.”

woman at work


Jerome’s family-run furniture business has been serving the Southern California region for 66 years with 14 showrooms and 10 dream shops. Although COVID forced it to temporarily close down its retail locations, a dramatic increase in demand from people staying at home led to explosive growth.

Jerome’s marketing team quickly pivoted their messaging and outreach to focus on the safety of their community while at the same time ensuring business continuity.

Jerome’s in-house media and finance teams spent countless hours managing the different payment acceptance types across their media suppliers. Between checks, ACH, wires and credit cards, there was a lot to manage. Visibility across credit card acceptors was also an issue as the finance team would mark something as paid, but the vendor may have not yet charged the card.

On top of that, many vendors decided they no longer wanted to receive checks during COVID. The already lean team spent significant time fielding inquiries from suppliers on the status of payments.

Jerome’s worked with AvidXchange to automate and digitize the last mile of media payments. AvidXchange’s media platform gave the finance team real-time visibility into payment statuses and eliminated nearly all check payments, all while easily incorporating into Jerome’s current media buying workflow.

AvidXchange allows the media and finance teams to focus on what they do best, serving their customers and generating new business through successful marketing campaigns.

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