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Susquehanna Bancshares, Inc. Case Study

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What's Inside


Susquehanna Bancshares, Inc. was processing more than 400 utility bills per month for more than 220 office locations. The process was decentralized and they were challenged with collecting all invoices from every location, reviewing, approving and paying them on time. They decided to outsource this payment function to AvidXchange Utility.

This service centralized receipt of Susquehanna’s utility bills while also capturing rate and consumption data from every utility bill. Rules built into AvidXchange Utility then schedule and pay all utility bills. The result is a database of utility data that gives Susquehanna staff immediate internet access to their energy consumption, spending and bill images. Payment information is sent to Susquehanna information systems through a simple export process.