John Gatlin

Vice President, Customer Onboarding

John joined us in 2018 and currently serves as our Vice President of Customer Onboarding. In this role, he leads a customer-focused team whose objective is to ensure the products that our customers purchase “go live” and become operational as quickly, and as successfully, as possible.

John is a proven implementation and professional services leader with a track record of delivering customer success and building effective teams. In his Customer Onboarding role, he leverages his software development background to affect services delivery methodologies. He brings years of experience with multiple product types, including electronic health records, financial technology, and document management systems.

Prior to joining AvidXchange, John served as Vice President, Implementation Services at McKesson, where he was responsible for successful customer software implementations and release upgrades across multiple healthcare IT product lines.

When he finds time away from his work, John’s love of cars keeps him busy.