Services How We Deliver SuccessHow We Deliver Success Through Our Business Accounting Software ServicesCustomer Support For Our Electronic Accounts Payable Software C-Level Executive / SponsorC-Level Executive/Sponsor Accounts Payable Support AdministratorAdministrator Support - For Our Business Management Accounts Payable Software Bill ProcessorBill Processor Support - For Accounts Payable and Electronic Invoices Field ApproverField Approver Support - For Paperless Accounts Payable Software A/P TeamA/P Team Support - For Business Invoice Solutions IT TeamIT Team Support - For Automatic Invoice Processing Integration SupportIntegration Support For Accounts Payable Managemente AvidXchange CommunityAvidXchange Community - Join Our Invoice Management User Network ResourcesResources For The AvidXchange Electronic Invoice System Client InterviewsClient Interviews - See What Our Customers Have To Say About Our Accounts Payable Software

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Client Testimonials

"We had two main objectives in implementing AvidInvoice, first to gain real-time visibility to our outstanding invoices and secondly to automate the invoice processing so we can acquire properties without the need to add incremental back office staff." ‒ Tom Rutherford, Chief Financial Officer

Administrator Support

You're in the heat-of-battle every day and will appreciate your team of dedicated AvidXchange Support specialists. Whether it's the Help Desk, your Account Manager, or your AvidXchange Project Team, you'll quickly recognize why our customers rave about AvidXchange Support.

Multi-Channel Support
Get answers to your questions fast using Online Help or the Knowledge Base 24/7, or ask us directly via email or our phone-based Help Desk from 8 AM - 8 PM ET (excluding holidays).
Workflow Configuration Consulting
Our Services Team and your Account Manager can provide in-depth analysis, process-flow mapping and best practices to make your invoice approval processes as efficient as possible.
Project Planning and Management
Want us to manage a project for you? You can engage us to help you plan and implement changes when you're stretched too thin and need expert assistance you can trust.
User Communication Templates and Strategies
Your User base will include people at all levels inside and outside your organization. AvidXchange provides tried-and-true communication templates and strategies so that your entire team stays on the same page.
The AvidXchange Community
With more installations than any other application, your Administrator will not be alone within the AvidXchange Community. Join discussion groups, subscribe to blogs, and participate in User Groups to learn how other Administrators bring AvidXchange success and an innovative AP process to their organizations.